Virtual Complexities of Fake Shopping

Nov 14, 2019 | 0 comments

The Fashionista

Last Friday night, someone said, “Oh, I see you are wearing Nyel’s vest.”  Busted!  It’s not my best look, but who cares when it’s just me and my true love trying to keep warm on a chilly evening?  This time, though, I forgot to change out of the Xtra-Lg-almost-knee-length-paint-spattered-humongously-fluffy- and-incredibly-comfy-hand-me-down.

Nyel has had two vests since this one and, though I’ve tried several times to get a down vest of my own, I’ve never found one as perfect.  I had, however, recently, tried again.  Eddie Bauer.  On line.  The ladies’ version of Nyel’s recent “dress-up” vest.  It had been a while since my fake shopping spree (if you call ordering one thing a spree), so later when our guests had gone, I went online to see what was happening.

I was amazed to find that I had placed my order on October 15th (time flies!).  When I went to the handy-dandy TRACK YOUR ORDER button, I found that it still said:  Estimated Delivery: Delivery date details will be available once they are provided by the carrier.  I gave it a few more days (maybe it was back-ordered, but you’d think they’d say so…)  Finally, last Wednesday I called Eddie Bauer Customer Service.

The Bookvendor 1964-2001

Then it got complicated.  The nice lady at the end of the line said (after considerable searching) that the order had been shipped to the Bookvendor address.  Say what?!  I tried to stay calm as I told her that we hadn’t been available at that address since 2001 and, in fact, the business had closed in 2001 and no longer existed.  She did some more searching and conceded that I had, indeed, placed other orders to Eddie Bauer since that time and they had gone to my Oysterville address.  She didn’t know what had happened…

However, she removed the charges from my credit card (funny how they had gotten that part right) and placed a new order.  “I’ve put it on  expedited delivery.  The package will arrive Friday afternoon.”  Sadly, Friday came and went and no package from Eddie Bauer.  Tomorrow a new Friday will roll around.  I’ll try to remember to deep-six Nyel’s comfy old vest lest my usual high fashion standard dips below the line once again.

Maybe Today

Meanwhile, I think another call to EB’s Customer Service Department is in order.  It would have been quicker and easier to go into the big city and shop.  Unfortunately, that’s not a reality for me right now…  virtually impossible, you might say.


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